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Chain Specialist Manager - AZ

Date: Jan 8, 2019

Location: Phoenix, AZ, US, 85003

Company: Delicato Family Vineyards

Position Purpose

Acting on own initiative, the Chain Specialist Manager is responsible for leading and directing the Chain Specialist team in the assigned division.  This position will direct chain merchandising distributor activities, including but not limited to programming, goal setting, planner communications, assisting with scheduling team meetings and general sales meetings.  This person will have weekly meetings with distributor merchandising management and will attend monthly meetings at the executive level with their Regional Sales Manager.

Functional Responsibility

Essential Duties

  • Drives Company focus, manages culture, encourages strong work ethic, and fosters an environment of trust and respect, in alignment with company vision.
  • Directs day-to-day activities of Chain Account Specialists.
  • Manages direct reports expense reports, time off requests.
  • Meets with direct reports monthly and ensures documentation is maintained in employee personnel file
  • Fosters a culture of teamwork; recruits, trains, and develops top talent.
  • Accurately assesses strengths and development needs of team members; gives timely, specific feedback and helpful coaching; provides opportunities for development while consistently managing performance.
  • Communicates and supports Company policies and decisions in a positive manner.
  • Handles employee issues, concerns, and complaints in an objective and confidential manner.
  • Provides employees with a safe, comfortable, and rewarding work environment.
  • Provides leadership and personal support; coaches, guides, nurtures and develops the right people; leads by example.
  • Drives Company focus, manages culture, encourages strong work ethic, and fosters an environment of trust and respect.
  • Develops group and individual performance plans in alignment with Company goals and objectives; communicates clearly defined individual and group objectives; maintains level of productivity in unit.
  • Trains employees to do their job; sets standards for work performance.
  • Monitors performance and provides feedback to direct reports through formal and informal performance feedback; regularly communicates with staff to achieve mutual understanding and desired results.
  • Recognizes and addresses performance strengths and limitations of subordinates Recognizes and addresses performance strengths and limitations of employees; regularly communicates with supervisors to achieve mutual understanding and desired results.
  • Works with the wholesaler to develop programming, track progress and monitor sales
  • Develops and maintains strong relationships with account and wholesaler personnel
  • Conducts weekly and monthly wholesaler chain team meetings to review and set goals for programming
  • Monitors field implementation and execution of national programs to ensure accurate product pricing and management of program deadlines
  • Writes and tracks incentives based on company goals and objectives for chain specialists.
  • Meets and exceeds sales goals in assigned territory.
  • Executes weekly and monthly sales planner programming in regional and national retail accounts; sells promotional displays incremental to the sales planner.
  • Utilizes available marketing materials to support respective promotion/tie-in periods to maximize Delicato’s sales and increase consumer awareness.
  • Analyzes Nielsen and other sales reports to evaluate brand trends and increase effectiveness in fact based selling.
  • Conducts wine tastings to increase consumer, retailer, and wholesaler awareness of Delicato’s brands.
  • Conducts and coordinates sales surveys and blitzes during key selling periods of the year.
  • Monitors merchandising and competitive sales trends and activities.
  • Builds, merchandises, and maintains displays of Delicato’s brands
  • Submits required reports and expenses in a timely manner, meets all prescribed deadlines

Non-Essential Duties

  • Attends chain account promotions and events, when necessary
  • Attends and participates in divisional and national sales meetings
  • Responsible for Chain Global Sales Meeting content/presentations
  • Monitors competitive pricing and reports potential threats to management
  • Increases level of wine knowledge through ongoing education

Minimum Requirements

Education and Experience

  • Bachelor’s Degree with emphasis on Business Administration or Sales and Marketing required.
  • 3-5 years combination wine supplier and/or distributor experience in selling wine, building brands, calling on customers.
  • Distributor management, market knowledge

Knowledge, Skills and Abilities

  • Must possess excellent verbal communication, presentation, customer service, organizational, and merchandising skills
  • Intermediate to advanced skill set with MS Office Suite (Word, Excel, Outlook, PowerPoint)
  • Ability to navigate the internet/intranet and use Nielsen/BDN Data for effective business development.
  • Ability to work independently and build relationships


Certificates and Licenses

  • Valid driver’s license, auto insurance, and a vehicle required with an acceptable driving record

Working Conditions

  • Requires ability to travel frequently and Flexibility in schedule to work evenings and weekends as needed
  • This is a remote position that requires working out of the home office

Work Standards

  • Acts in a manner reflective of the Company Culture of High Morale Standards, Innovation and Continuous Evolution, Trust in Team, Continuous improvement, and Sustainable Relationships.

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.

Delicato Family Vineyards offers its employees a generous and comprehensive benefits package.  The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents.  Additional health benefits include life, disability and flexible spending accounts.  Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.


Delicato Family Vineyards is an Equal Opportunity Employer.

Nearest Major Market: Phoenix

Job Segment: Business Development, Manager, Marketing Manager, Sales, Management, Marketing

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