SucessFactors HRIS Analyst

Position Purpose

Acting on own initiative, the HRIS Analyst is primarily responsible for supporting HR related systems front-end including but not limited to Employee Central (HRIS), WorkForce and Talent Acquisition. Key responsibilities include providing specialized business process and/or systems analysis for assigned projects or initiatives; acts as direct support for projects and project team activities, providing system related business process and front-end administrative services across all HR disciplines.  Responsible for configuration changes, writing test scripts, testing, documenting processes and procedures, and conducting training.  This role provides direct support to the HR team to ensure accurate and actionable data for HR programs and initiatives within area of responsibility. 

Functional Responsibility

This is a hybrid role that will require the candidate to be onsite in Manteca, CA Mondays through Thursdays. Work from home flexibility on Fridays unless business needs dictate otherwise. 

Essential Duties

• Ensures data quality and integrity in all related HR owned databases, systems, and interfaces, specifically Employee Central, initiates and performs necessary audits to test data, and makes recommendations for process and integrity improvements to provide actionable and accurate information to the business

• Provides front-end administration and configuration for what the user sees using the Admin Tools/Center in EC such as customize tiles, manage permissions, oversee user information, generate reports, adding and removing features

• Perform troubleshooting and work directly with the vendors and consultants to escalation of issues/errors/troubleshooting functionality.  Submits tickets and tracks progress.  Liaisons between the end user, system and consultants to resolve more complex programming issues

• Reviews, analyzes, develops and implements plans for modifying workflows, or business processes including identifying defects, and works with testing and key stakeholders to validate systems requirements have been met to support the organization’s business needs

• Analyzes Time and Attendance system to identify timekeeping, historical edits, accrual, schedule, holiday, and employee data issues and escalates them appropriately

• Verifies available PTO and reports any discrepancies against HR policy; provides quarterly reports to the Accounting department for accrual adjustments

• Inputs, updates, and revises hierarchy, and/or changes pertaining to new hires, organizational structure, pay, position, etc. within applicable HR systems

• Accountable for maintaining data integrity in systems by running queries and analyzing data

• Develops and maintains end user documentation and training materials for Vines and Time and Attendance related to business process or system changes to ensure all system users are current on company processes and policy

• Provides training/guidance as needed to end users through business process or system change

• Documents and maintains system administration processes and procedures for our Playbook

• Researches process alternatives and enhancements to satisfy the organization’s business requirements

• Recommends process/customer service improvements or alternate methods to meet requirements

• Analyzes current state process maps with business operations and develops future state process maps for implementation

• Solves production issues, including researching and resolving HRIS problems, unexpected results or process flaws; performs scheduled activities; develops alternate methods to meet requirements

• Executes testing while technical issues are being resolved

Non-Essential Duties

Essential Duties Continued:

• Cross-trains on other HR systems to serve as dedicated backup to the HR Systems Administrator duties as needed

• Acts as liaison and collaborates between users, Business Relationship Manager (IS), management, and vendors/consultants on HRIS system issues and projects. This includes business process/workflows, system design, system optimization/refinement and operational/functional issues

• Addresses department and end-user needs and requirements; assess available options and suggest system customizations and new applications

• Facilitates process change discussions to ensure collaboration between user groups and implements process changes

• Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools; Development of standard reports for ongoing customer needs

• Serves as the the primary Subject Matter Expert (SME) and “Super User” Workforce Timekeeping Systems and secondary for SuccessFactors EC Vines to support and/or lead implementation projects as assigned

• Handle all form/document changes/launches for SuccessFactors modules

• Accountable for the Workforce clock administration. Coordinates with IS  for changes in timeclock hardware. Performs software updates, administration and resolves issues. Performs testing to ensure updates are working properly.

Non-Essential Duties

*Other duties may be assigned

Minimum Requirements

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Computer Science, or related field (or equivalent knowledge gained through formal education, specialized training, or additional job experience)
• 3 or more years of related work experience
• Experience administering enterprise level HRIS  (SuccessFactors, SAP, Oracle, Workday, ADP, PeopleSoft or JD Edwards)
• Proven experience with HR systems, specifically business process implementation and data/report maintenance
• Proven knowledge of all facets of HR concepts, processes and data, including rules and procedures
• Experience in business process design and process mapping
• Experience with reporting

Knowledge, Skills, and Abilities

• Ability to quickly learn technical concepts 
• Advanced to expert level MS Office (Excel; Word; PowerPoint)
• Strong attention to detail, analytical, and problem solving skills
• Good understanding of functional groups that impact or are impacted by HR systems and processes (i.e. compensation, payroll, and benefits)
• Strong knowledge of US/CA Employment and Payroll laws 
• Customer focused and consultative style of addressing issues and solutions
• Excellent at prioritizing multiple tasks, managing conflicting deadlines and working effectively in a dynamic environment; understands when to escalate issues
• Exemplary communication skills (verbal and written)
• Actively pursues opportunities for learning and self-development, 'continuous improvement' for self and role responsibilities (e.g. process improvement)
• Ability to gain commitment from others and effectively manage expectations and competing priorities
• Equally comfortable working independently or collaboratively in a team
• Researches and stays current on trends that relate to HR systems, technology, and systems

Work Standards

• Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
• Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
• Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
• Follows all Company policies and procedures

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.