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Strategic Account Manager - IL

Date: Feb 23, 2019

Location: Chicago, IL, US, 60007

Company: Delicato Family Wines

Position Purpose

Acting on own initiative, the Strategic Account Manager is responsible for leading and directing a group of strategically important accounts within a defined geography. This position is responsible for the implementation and execution of strategic sales initiatives to increase our brands growth and exposure within the retail channel.  The Strategic Account Manager is also accountable for leading the account planning and forecast processes for the defined set of accounts with the goal of obtaining business plan and performance objectives.

Functional Responsibility

  • Understands, communicates, and shares Company vision throughout division/organization and provides cross-functional perspective, direction, and support
  • Provides leadership and personal support; leads by example
  • Drives Company focus, manages culture, encourages strong work ethic, and fosters an environment of trust and respect
  • Communicates and supports Company policies and decisions in a positive manner
  • Handles employee issues, concerns, and complaints in an objective and confidential manner
  • Provides employees with a safe, comfortable, and rewarding work environment
  • Provides input and assists with the monitoring of the department budget

Essential Duties

  • Manages direct sales calls on retail accounts to develop long-term working relationships with the wine buyers and key distributors that influence planner and ad support
  • Recommends and implements strategies that help drive incremental programming and ad support through use of trade marketing initiatives and Nielsen insights
  • Manages assortment in retail accounts by managing new item process, distribution expansion, and underperforming items
  • Develops and implements shelf recommendations with assistance from category management team on shelf schematics in store, including cold box placements, shelf location, and additional facings
  • Collaborates with National Account Manager to align on state level execution goals and tracking of large national programming.
  • Proactively communicates business issues and opportunities to regional sales teams including programming wins and losses as well as distribution gains and losses to assist regional teams in the forecasting process
  • Assists Regional Account Manager in collaboration with the Trade Marketing Manager to develop and  recommend incremental programs within retail accounts
  • Evaluate effectiveness of trade spend at retail accounts
  • Submits required reports and expenses in a timely manner, meets all prescribed deadlines

Non-Essential Duties

  • Attends chain account promotions and events when necessary
  • Attends and participates in divisional and national sales meetings
  • Remains aware of inventory levels to ensure product availability to support current programming
  • Monitors competitive pricing and reports threats to upper management
  • Increases level of wine knowledge through continuous education

*Other duties may be assigned

Minimum Requirements

Education and Experience

  • Bachelor’s degree with emphasis in Business Administration, Sales and Marketing, or related field required
  • 5+ years of wine supplier and/or distributor experience in selling wine, building brands, and conducting customer calls 

Knowledge, Skills, and Abilities

  • Must possess excellent planning and organizational skills
  • Intermediate to advanced skillset with MS Office Suite (Word, Excel, Outlook, and PowerPoint)
  • Ability to navigate the Internet/Intranet and use Nielsen/BDN data for effective business development
  • Must possess in-depth working knowledge of wine and the wine industry 
  • Strong communicator and negotiator
  • Ability to work independently and build relationships

Certificates and Licenses

  • Valid driver’s license, auto insurance, and vehicle required with an acceptable driving record

Working Conditions

  • Requires ability to travel frequently and flexibility in schedule to work evenings and weekends as needed
  • This is a remote position that requires working out of a home office

Work Standards

  • Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
  • Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
  • Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
  • Follows all Company policies and procedures

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.

Delicato Family Wines offers its employees a generous and comprehensive benefits package.  The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents.  Additional health benefits include life, disability and flexible spending accounts.  Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.


Delicato Family Wines is an Equal Opportunity Employer.



Nearest Major Market: Chicago

Job Segment: Account Manager, Business Development, Manager, Marketing Manager, Sales, Management, Marketing

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